Bilingual Sales Advocate

Mobilelink USA LLC•Heber Springs, AR

5d•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless products and services suited to their needs. The role offers training and tools, commission-based earning potential, and a defined path for advancement into leadership. The position is based at the Heber Springs, Arkansas store, with flexibility to work at multiple locations within the district as needed. Employees may occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless. Participation is a condition of employment, and reasonable notice will be provided. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Fluency in at least two languages; this position requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the store location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy and maintain a neat, professional appearance.
Ability to follow instructions through completion and solve problems under pressure.

Nice To Haves

Retail sales experience.
Strong social media presence.

Responsibilities

Provide compassionate, attentive customer service and understand customers’ needs.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Meet sales goals and key performance indicators.
Occasionally participate in outside sales events, community engagements, and promotional activities; engage with customers, represent products and services, distribute marketing materials, and assist with event setup or breakdown.