Bilingual Sales Advocate

Mobilelink USA LLC•Champaign, IL

2d•$30,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless solutions that fit their needs. The company provides training and tools, commission-based earning opportunities, and a defined path for advancement into leadership. The role also supports store operations and may include participation in scheduled outside sales events, community engagements, and promotional activities for Cricket Wireless. Event duties may include engaging customers, representing products and services, distributing marketing materials, and helping with setup or breakdown.

Requirements

Be fluent in at least two languages; this position requires English and Spanish or English and French.
Have clear communication skills, a positive attitude, and technical aptitude.
Demonstrate commitment to exemplary customer service, honesty, and integrity.
Be at least 18 years old and legally able to work in the United States without restrictions.
Be able to work at least 32 hours per week, including evenings, weekends, and holidays.
Have reliable transportation to the location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Be able to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Be able to lift up to 10 pounds and bend, squat, and stretch for inventory and stocking.
Be able to stand for long periods, with or without reasonable accommodation.
Be able to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

Retail sales experience.
A strong social media presence.

Responsibilities

Provide compassionate, attentive customer service and understand customers’ needs.
Offer tailored solutions for individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, and promotional activities.
At events, engage customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown.