Bilingual Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless solutions suited to their needs. The role includes customer service, sales, support for store operations, and meeting sales goals and KPIs. The position offers commission-based earning potential, training, and a career path with opportunities for advancement. Employees may occasionally participate in Cricket Wireless outside sales events, community engagements, or promotional activities; participation is a condition of employment. Event duties may include engaging customers, representing products and services, distributing marketing materials, and helping set up or break down events.
Requirements
- Be fluent in at least two languages; this position requires English and Spanish.
- Have clear communication skills, a positive attitude, and technical aptitude.
- Demonstrate commitment to exemplary customer service, honesty, and integrity.
- Be at least 18 years old and legally able to work in the United States without restrictions.
- Be able to work at least 32 hours per week, including evenings, weekends, and holidays.
- Have reliable transportation to the location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
- Be able to operate a personal computer.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Be able to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
- Be able to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.
Nice To Haves
- Retail sales experience.
- A strong social media presence.
Responsibilities
- Provide compassionate, customer-focused service and understand customers’ needs.
- Offer thoughtful solutions tailored to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and duties.
- Achieve sales goals and key performance indicators.
- Occasionally participate in outside sales events, community engagements, and promotional activities.
- At events, engage customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Training and tools for success.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
