Bilingual Sales Advocate

Mobilelink USA LLC•Mountain Home, AR
•$25,000 - $50,000•Onsite

About The Position

Mobilelink is Cricket’s largest authorized wireless retailer in the United States, with more than 500 stores. Bilingual Sales Advocates help customers find wireless solutions tailored to their needs while representing Mobilelink and the Cricket brand. The role includes customer service, sales, support for store operations, and meeting sales goals and KPIs. Employees may also be required to participate in scheduled outside sales events, community engagements, and promotional activities. Mobilelink provides training and tools, offers commission-based earning potential, and describes a career path with opportunities for advancement into leadership.

Requirements

  • Be fluent in at least two languages; this position requires English and Spanish.
  • Have clear communication skills, a positive attitude, and technical aptitude.
  • Be committed to exemplary customer service, honesty, and integrity.
  • Be at least 18 years old and legally able to work in the United States without restrictions.
  • Be able to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
  • Have reliable transportation to the store location.
  • Live within 30 minutes of the home store and be able to work at multiple locations within a district as needed.
  • Be able to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Be able to lift up to 10 pounds, bend, squat, stretch, and stand for extended periods, with or without reasonable accommodation.
  • Be able to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

  • Retail sales experience.
  • A strong social media presence.

Responsibilities

  • Provide compassionate, understanding, and exceptional customer service.
  • Offer tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and duties.
  • Achieve sales goals and key performance indicators.
  • Participate in scheduled outside sales events, community engagements, and promotional activities.
  • At events, engage customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Training and tools for success.
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