Bilingual Sales Advocate

Mobilelink USA LLC•Danville, IL

2d•$30,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate to help customers find wireless products and services that meet their needs. The company provides training and tools, commission-based earning potential, and opportunities for advancement into leadership. The role is based at the Danville, Illinois store and may also involve working at multiple locations within the district as needed. Employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities for Cricket Wireless. These scheduled events support customer acquisition, brand awareness, and business growth, and participation is a condition of employment. Duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Fluency in at least two languages; this position requires English and Spanish or English and French.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the store location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within the district as needed.
Ability to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Ability to work in a fast-paced environment, follow instructions to completion, and problem-solve under pressure.
Ability to lift up to 10 pounds, bend, squat, stretch for inventory and stocking, and stand for extended periods, with or without reasonable accommodation.

Nice To Haves

Retail sales experience is helpful but not required.
A strong social media presence is preferred.

Responsibilities

Provide compassionate, customer-focused service and understand customers’ needs.
Offer tailored solutions to individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Meet sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, and promotional activities as required.
At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.