Bilingual Sales Advocate (65672)

Mobilelink USA LLC•Louisville, KY

1d•$30,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is seeking a Bilingual Sales Advocate to serve customers by identifying their needs and offering appropriate solutions. The company provides training and tools, commission-based earning potential, and a career path with opportunities for advancement into leadership. The role may involve occasional outside sales events, community engagements, and promotional activities for Cricket Wireless. Employees will receive reasonable notice, and participation is a condition of employment. Event duties may include engaging with customers, representing products and services, distributing marketing materials, and helping set up or break down events.

Requirements

Fluency in at least two languages; this position specifically requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the work location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Ability to follow instructions through to completion and solve problems under pressure.
Ability to work in a fast-paced environment.
Ability to lift up to 10 pounds, bend, squat, stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.

Nice To Haves

Retail sales background is helpful but not required.
Strong social media presence preferred.

Responsibilities

Provide compassionate, customer-focused service and understand customers’ needs.
Offer tailored solutions for individuals, families, or businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist store leaders with store operations and other duties.
Achieve sales goals and key performance indicators.
Participate in scheduled outside sales events, community engagements, and promotional activities.
At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.