Bilingual Sales Advocate (65673)

Mobilelink USA LLC•New Castle, IN
•$30,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its New Castle, Indiana store. Sales Advocates help customers find solutions tailored to their needs, represent Mobilelink and the Cricket brand professionally, and support store operations. The position offers base pay plus commission, training, and opportunities for advancement into leadership. Employees may occasionally be required to participate in outside sales events, community engagements, or promotional activities for Cricket Wireless. These events are considered a condition of employment, and employees will receive reasonable notice. Event duties may include engaging with customers, presenting products and services, distributing marketing materials, and assisting with setup or breakdown.

Requirements

  • Fluency in at least two languages; this position requires English and Spanish.
  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the work location.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
  • Ability to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Ability to follow instructions through completion and solve problems under pressure.

Nice To Haves

  • Retail sales experience is helpful but not required.
  • Strong social media presence preferred.

Responsibilities

  • Provide compassionate, customer-focused service and understand customers’ needs.
  • Offer tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand with professionalism and courtesy.
  • Assist leaders with store operations and duties.
  • Meet sales goals and key performance indicators.
  • Participate in scheduled outside sales events, community engagements, and promotional activities as required.
  • At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with event setup or breakdown.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential and a career path offering upward mobility into leadership.
  • PTO after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
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