Bilingual Sales Advocate
About The Position
Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its Mattoon, Illinois store. The role serves customers by identifying their needs and providing tailored solutions for individuals, families, and businesses. Mobilelink provides training and tools, commission-based earning potential, and a career path offering opportunities for advancement into leadership. The position includes customer service and sales responsibilities, assistance with store operations, and occasional participation in outside sales events, community engagements, and promotional activities for Cricket Wireless. Employees will receive reasonable notice of scheduled events, and participation is a condition of employment. Event duties may include engaging with customers, representing products and services, distributing marketing materials, and helping set up or break down events.
Requirements
- Fluency in at least two languages; this position requires English and Spanish or English and French.
- Clear communication skills, a positive attitude, and technical aptitude.
- Commitment to exemplary customer service, honesty, and integrity.
- At least 18 years old and legally able to work in the United States without restrictions.
- Able to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
- Reliable transportation to the store location.
- Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
- Ability to operate a personal computer.
- Follow the Team Color policy and maintain a neat, professional appearance.
- Able to lift up to 10 pounds; bend, squat, and stretch for inventory and stocking; and stand for long periods, with or without reasonable accommodation.
- Able to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.
Nice To Haves
- Retail sales background is helpful but not required.
- Strong social media presence preferred.
Responsibilities
- Provide compassionate, customer-focused service and understand customers’ needs.
- Offer tailored solutions to individuals, families, and businesses.
- Represent Mobilelink and the Cricket brand professionally and courteously.
- Assist leaders with store operations and other duties.
- Achieve sales goals and key performance indicators.
- Occasionally participate in outside sales events, community engagements, and promotional activities, with reasonable notice.
- At events, engage with customers, represent Cricket Wireless products and services, distribute marketing materials, and assist with setup or breakdown.
Benefits
- Unlimited earning potential through commission plans.
- Unlimited growth potential and a career path with opportunities for advancement.
- Paid time off after 90 days.
- Dental insurance.
- Health insurance.
- Vision insurance.
- Company-paid life insurance.
- Potential for additional bonus payments tied to sales goals and KPIs.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
