Bilingual Sales Advocate

Mobilelink USA LLC•San Marcos, TX

2d•$30,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is seeking a Bilingual Sales Advocate to serve customers by identifying their needs and providing tailored solutions. The company provides training and tools, commission-based earning opportunities, and a career path with potential for advancement into leadership. The listed salary range is $30,000–$50,000 base plus commission per year. The role includes customer service and sales work in a store, as well as occasional outside sales events, community engagements, and promotional activities for Cricket Wireless. Employees receive reasonable notice of scheduled events, and participation is a condition of employment. Event duties may include engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events. The position requires at least 32 hours per week, including evenings, weekends, and holidays, and may involve working at multiple locations within a district.

Requirements

Fluency in at least two languages; this position specifically requires English and Spanish.
Clear communication skills, a positive attitude, and technical aptitude.
Commitment to exemplary customer service, honesty, and integrity.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week, including evenings, weekends, and holidays.
Reliable transportation to the assigned location.
Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Follow the Team Color policy and maintain a neat, professional appearance.
Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
Ability to work in a fast-paced environment, follow instructions to completion, and solve problems under pressure.

Nice To Haves

Retail sales background.
Strong social media presence.

Responsibilities

Provide compassionate, attentive customer service and understand customer needs.
Offer tailored solutions for individuals, families, and businesses.
Represent Mobilelink and the Cricket brand professionally and courteously.
Assist leaders with store operations and duties.
Achieve sales goals and key performance indicators.
Occasionally participate in outside sales events, community engagements, and promotional activities for Cricket Wireless.
At events, engage with customers, represent Cricket products and services, distribute marketing materials, and assist with setup or breakdown.