Bilingual Sales Advocate

Mobilelink USA LLC•Fort Atkinson, WI
•$25,000 - $50,000•Onsite

About The Position

Mobilelink, Cricket’s largest authorized wireless retailer in the United States, is hiring a Bilingual Sales Advocate for its Fort Atkinson, Wisconsin location. Sales Advocates help customers find products and services suited to their needs, with training and tools provided. The role offers a commission-based earning opportunity and a potential path to leadership. Employees may occasionally participate in outside sales events, community engagements, or promotional activities for Cricket Wireless; participation is a condition of employment, and reasonable notice will be provided.

Requirements

  • Fluency in at least two languages; this position requires English and Spanish.
  • Clear communication skills, a positive attitude, and technical aptitude.
  • Commitment to exemplary customer service, honesty, and integrity.
  • At least 18 years old and legally able to work in the United States without restrictions.
  • Ability to work at least 32 hours per week, including evenings, weekends, and holidays.
  • Reliable transportation to the location.
  • Live within 30 minutes of the home store and be flexible to work at multiple locations within a district as needed.
  • Ability to operate a personal computer.
  • Follow the Team Color policy and maintain a neat, professional appearance.
  • Ability to lift up to 10 pounds, bend, squat, and stretch for inventory and stocking, and stand for long periods, with or without reasonable accommodation.
  • Ability to work in a fast-paced environment, follow instructions through completion, and solve problems under pressure.

Nice To Haves

  • Retail sales background is helpful but not required.
  • Strong social media presence is preferred.

Responsibilities

  • Provide compassionate, attentive customer service and understand customers’ needs.
  • Offer tailored solutions for individuals, families, and businesses.
  • Represent Mobilelink and the Cricket brand professionally and courteously.
  • Assist leaders with store operations and duties.
  • Achieve sales goals and key performance indicators.
  • Participate as required in outside sales events, community engagements, and promotional activities, including engaging with customers, representing Cricket products and services, distributing marketing materials, and helping set up or break down events.

Benefits

  • Unlimited earning potential through commission plans.
  • Unlimited growth potential and a career path toward leadership.
  • Paid time off after 90 days.
  • Dental insurance.
  • Health insurance.
  • Vision insurance.
  • Company-paid life insurance.
  • Potential bonus payments for meeting sales goals and KPIs.
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