Bilingual Recruiter

Proman Staffing Perm LLC•Naperville, IL

2d•$21 - $23

About The Position

The Recruiter supports applicants through the application and hiring process, conducts group orientations, and helps coordinate staffing and dispatch activities. The role manages daily communications with customers and employees, including requests, call-offs, arrival confirmations, and other dispatch tasks, and processes weekly payroll. The position also screens candidates, supports recruitment and placement, maintains accurate employee and assignment information in Avionte, and works with clients and branch staff to address staffing needs.

Requirements

High school graduate.
Experience in a customer service environment.
Strong PC skills, including Microsoft Word, Excel, and Outlook.
Excellent communication and organization skills.
Ability to multitask and work effectively in a busy environment.
Strong team player with respect and appreciation for diversity.
Strong knowledge of Avionte ATS.
Flexibility to adapt to a frequently changing business environment.
Dependability and reliability.
Ability to analyze information quickly, make decisions, and solve problems.
Ability to walk within customer facilities, sometimes long distances; the role may also involve lifting files and boxes, bending, and standing to file documents.
Ability to travel to other branch offices as needed.

Nice To Haves

AA degree preferred; relevant work experience in retail, customer service, or human resources may be substituted.
Familiarity with or experience in an industrial, manufacturing, or logistics environment.
Previous experience in a fast-paced environment.
Bilingual Spanish and English skills may be required.

Responsibilities

Provide customer service and support to applicants at kiosks and the front desk.
Ensure accuracy of applications, I-9 forms, medical questionnaires, W-4 forms, and other hiring documents.
Provide accurate and timely weekly payroll input.
Conduct pre-employment screening and reference checks as needed.
Screen candidates and evaluate job skills to support fill rates and customer satisfaction, including identifying skilled candidates for Skilled Recruiters.
Facilitate employee orientation training and client-specific testing.
Communicate job skills requirements and expectations to dispatched employees.
Maintain effective business relationships and communications with Proman Staffing clients.
Manage and promptly resolve problems with client orders, escalating issues as appropriate.
Maintain accurate and complete assignment information in Avionte and keep employee information current.
Visit client sites to learn about operations and assignments and provide accurate job expectations to employees.
Counsel, coach, and take disciplinary action with service employees when necessary.
Promote an effective team working environment.
Coordinate with peers and managers to provide staffing coverage and minimize branch overtime.
Assist in developing procedures, policies, and forms that support business improvements.
Complete certification within one year of hire.
Cross-train with other business functions to provide backup as needed.
Travel to other branch offices and work at customer locations as needed.