Bilingual Onsite Supervisor

Surge Staffing • Hartford City, IN

7d • $50,000 - $60,000 • Onsite

About The Position

The Bilingual Onsite Supervisor meets the temporary staffing and/or training needs of a major Surge client. The role provides high-quality service to the customer and temporary employees by matching temporary employees’ skills to customer needs, developing and retaining business through outstanding customer service, and performing administrative tasks that support quality service and performance. The Onsite Supervisor may also supervise one or more Onsite Staffing Specialists.

The schedule is Monday through Friday, 6:00 a.m. to 2:00 p.m. The position requires fluent Spanish and English speaking, reading, and writing skills.

Requirements

• Fluent in speaking, reading, and writing both Spanish and English.
• High school diploma.
• Proven leadership or success in a previous managerial role.
• At least 1–2 years of supervisory experience or 3–5 years of customer service experience.
• Exceptional customer service skills and the ability to build and enhance successful business partnerships.
• Strong communication and customer service skills.
• Administrative skills.
• Experience performing background checks, I-9 processing, and E-Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and the Internet.

Responsibilities

• Meet the temporary staffing and/or training needs of a major Surge client.
• Provide high-quality service to the customer and temporary employees.
• Match temporary employees’ skills to customer needs.
• Develop and retain business by providing outstanding customer service.
• Perform administrative tasks that support quality service and performance.
• Monitor employee attendance.
• Process and assist with workers’ compensation claims.
• Reconcile invoices from vendors.
• Possibly supervise one or more Onsite Staffing Specialists.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED