Bilingual Onsite Supervisor

Surge Staffing • Manchester, TN

9d • Onsite

About The Position

The Bilingual Onsite Supervisor is primarily responsible for meeting a major Surge client’s temporary staffing and/or training needs. The role delivers quality service to the customer and temporary employees by matching temporary employees’ skills to customer needs, develops and retains business through outstanding customer service, and performs administrative tasks that support quality service and performance. The supervisor may also supervise one or more On-site Staffing Specialists. The position requires fluency in English and Spanish or Creole. Work hours are Monday through Friday, 7 a.m. to 4 p.m.

Requirements

• High school diploma.
• Proven leadership or success in a previous managerial role.
• Exceptional customer service skills and ability to build or enhance successful business partnerships.
• At least 1–2 years of supervisory experience or 3–5 years of customer service experience.
• Strong communication and customer service skills.
• Administrative skills.
• Experience performing background checks, I-9 processing, and E-Verify.
• Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and Internet.
• Fluency in English and Spanish or Creole.

Responsibilities

• Meet a major Surge client’s temporary staffing and/or training needs.
• Deliver high-quality service to the customer and temporary employees.
• Match temporary employees’ skills to customer needs.
• Develop and retain business by providing outstanding customer service.
• Perform administrative tasks that support quality service and performance.
• Monitor employee attendance.
• Process and assist with workers’ compensation claims.
• Reconcile invoices from vendors.
• May supervise one or more On-site Staffing Specialists.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED