Bilingual Onsite Staffing Manager - 2nd Shift - (Warehouse) - Chambersburg, PA

Employbridge•Chambersburg, PA

52d•Onsite

About The Position

The Bilingual Onsite Staffing Manager oversees day-to-day personnel at a client site to support timely, accurate, and quality delivery of customer goods and services. The role manages employee relations, including coaching, counseling, performance reviews, removing employees from assignments, and conducting exit interviews. The manager supports client satisfaction by providing strong customer service and building relationships with supervisors and associates, while anticipating staffing needs and developing services to address changing client requirements. The position coordinates recruitment and hiring, maintains timekeeping and supports accurate payroll and invoicing, prepares client-requested reports, conducts onsite orientation and safety training, and facilitates initial treatment and reporting of workers’ compensation incidents. It also participates in client service reviews and serves as a liaison between the branch office and the client. The schedule is Monday through Friday, 2 p.m. to 11 p.m., with flexibility in working times.

Requirements

Staffing experience.
Bilingual in Spanish and English.
Experience in a customer service role involving multilevel client communication.
Human resources and data management experience.
Demonstrable success managing a team or process.
Familiarity with a heavily process-oriented environment.
Ability to lead, organize, and build effective and diverse teams.
Seasoned critical-thinking and problem-solving skills.
Practical experience and comfort using operational software, Microsoft Office products, and basic data management tools for analysis.
Ability to communicate professionally and effectively across platforms.
Ability to listen and respond effectively to information and influence decision-makers.

Responsibilities

Anticipate staffing requirements and expectations and develop value-added services to support changing client needs.
Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment.
Maintain the timekeeping system and ensure payroll and invoicing are accurate.
Provide productivity, headcount, attendance, and other reports at the client’s request.
Manage employee relations at the site, including coaching, counseling, performance reviews, removal from assignments, and exit interviews.
Conduct onsite orientation and safety training.
Facilitate the initial treatment and reporting of workers’ compensation incidents.
Participate in scheduled service reviews at the client site.
Act as the liaison between the branch office and the client.
Deliver superior customer service and develop relationships with supervisors and associates.
Perform other duties as assigned.