Bilingual Medical Assistant PRN - Union City

Concentra•Union City, CA

4d•Onsite

About The Position

The Medical Assistant performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility operations as needed, including registration and referral management. The role involves delivering efficient, accurate one-on-one patient care in a fast-paced environment and helping ensure patients receive quality clinical care and an excellent experience from welcoming, respectful, and skillful colleagues. The position also includes clinical and clerical duties in the front and back office, maintaining equipment and supplies, supporting patient flow, and following applicable safety, confidentiality, and documentation procedures. Duties and responsibilities may change at any time, with or without notice.

Requirements

Medical Assistant certification from an accredited school, with credentials current in the state of employment and compliant with state requirements and applicable regulations, or military medical specialist credentials with current Medical Assistant credentials meeting those requirements.
At least six months of medical assistant experience is customary for the role.
Knowledge of medical procedures and medical terminology.
Ability to make decisions or solve problems using logic to identify key facts, explore alternatives, and propose quality solutions.
Strong customer service skills and the ability to interact with people tactfully and professionally.
Ability to handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Clear and professional verbal and written communication skills.
Teamwork focus and ability to maintain working relationships with colleagues at all levels, including peers and center leadership.
Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems or applications.
Ability to work under the direct supervision of the treating clinician and support a fast-paced facility environment.

Nice To Haves

Working knowledge of state-specific occupational medicine requirements.

Responsibilities

Perform Department of Transportation and non-DOT drug and alcohol testing.
Prepare patients for physical examinations, take vital signs, and conduct requested or required ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
Perform rapid screening tests, such as influenza, strep, mono, and glucose tests.
Assist providers during examinations and treatment.
Perform routine medical procedures as ordered by the treating clinician and triage emergent patients as needed.
Prepare and assist the clinician with procedure setup and injury care.
Apply bandages, dressings, and splints as ordered by the treating clinician.
Dispense medications and durable medical equipment as ordered by the treating clinician and in accordance with state regulations.
Complete quality assurance activities for equipment, medical devices, and testing processes used in the center.
Maintain supplies; clean rooms and equipment; and stock exam rooms.
Maintain and operate medical devices and equipment, including calibration and record keeping in accordance with current policies and procedures.
Immediately notify a supervisor if equipment is not functioning properly, supplies are needed, or the facility is not operating as expected.
Partner with center leadership to assist with patient flow and volume.
Keep patients informed of expected wait times throughout their center visit.
Perform front- and back-office clerical tasks associated with patient care and proper record keeping.
Ensure documentation is accurate.
Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
Follow HIPAA guidelines and safety rules.
Attend center staff meetings or huddles as required.
Help maintain a neat, clean, and orderly facility.
Complete applicable training, including monthly clinical competency training.
Participate in initial and ongoing training as required.
Obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.