Teller Bilingual Spanish Union City California Union Landing

Wells Fargo Bank•Union City, CA

1d•Onsite

About The Position

Wells Fargo is seeking a bilingual Spanish/English Teller for its National Branch Network at Union Landing in Union City, California. This front-line, customer-focused role supports customers’ everyday banking needs through in-branch interactions. The Teller accurately processes transactions, provides a welcoming and reliable experience, learns about customers’ needs, and introduces relevant products, services, and digital tools. The role connects customers with bankers for detailed product conversations and works closely with branch teammates to support smooth daily operations and consistent service. It provides foundational retail banking experience and opportunities for career growth through Wells Fargo training, coaching, and team-based culture. The position requires a schedule that includes Saturdays and successful completion of a required language assessment. It is not eligible for visa sponsorship. The listed base pay range is $22.00–$27.50; pay may vary based on factors such as performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent experience demonstrated through work, training, military experience, or education.
Bilingual speaking and listening proficiency in Spanish and English.
Ability to work a schedule that includes Saturdays.
Must take and pass the required language assessment.
This position is not eligible for visa sponsorship.

Nice To Haves

Experience in customer-facing roles, with strong attention to detail and ability to accurately process transactions across multiple systems in fast-paced environments.
Strong verbal communication and active listening skills, including the ability to understand needs, ask effective questions, and clearly explain solutions.
Ability to follow policies, procedures, and controls while maintaining accuracy and accountability.
Cash-handling experience.
Ability to quickly build accuracy, confidence, and consistency in customer transactions.
Professional, integrity-driven approach focused on building trust through reliable service.
Ability to recognize potential risk, ask questions, and appropriately escalate concerns to protect customers and the organization.
Ability to understand customer needs, identify referral and service opportunities, and educate customers on digital banking tools.
Strong collaboration and relationship-building skills to work effectively with branch teammates.
Organized and adaptable, with the ability to prioritize in a dynamic, customer-focused environment.
Ability to resolve routine customer concerns with sound judgment and professionalism.

Responsibilities

Accurately process routine transactions, including deposits, withdrawals, payments, and check cashing.
Welcome customers, understand their needs, and guide them to efficient banking options, including digital tools, self-service options, or the appropriate team member.
Build relationships and listen to understand customers’ everyday financial needs; connect them to relevant information, services, digital tools, or bankers.
Identify potential product or service needs, introduce solutions at a high level, and refer customers to a banker for detailed guidance.
Complete transactional and operational activities accurately while exercising sound judgment and managing risk in line with policies and controls.
Communicate clearly, ask questions to clarify customer needs, and provide simple solutions or next steps.
Collaborate with branch teammates, follow leadership direction, and escalate complex situations as needed.
Resolve routine customer questions or concerns and escalate more complex issues for timely resolution.
Follow applicable risk and compliance programs, policies, and procedures; escalate and remediate issues appropriately.