Medical Assistant, Bilingual

ArchWell Health • Las Vegas, NV

2d

About The Position

The Medical Assistant (MA) supports the primary care provider (PCP) and care team in delivering compassionate, efficient care to ArchWell Health members. The MA greets and rooms members, helps assess their health conditions, and performs routine diagnostic testing during appointments. The role also includes patient communication, documentation, health coaching, and coordination with other clinical personnel. The position serves older adults in ArchWell Health’s value-based primary care model, which emphasizes strong provider-patient relationships, routine wellness, and helping members stay healthy and engaged.

Requirements

• High school diploma or GED.
• Bilingual proficiency and ability to pass a formal proficiency exam as part of the selection process.
• At least 1 year of work experience as a Medical Assistant.
• Graduation from a nationally accredited Medical Assistant program or comparable healthcare vocational training.
• BLS for Healthcare Providers certification.
• Experience with EClinicalWorks or a similar electronic medical record system.
• Strong communication and customer-oriented skills.
• Ability to work effectively with people of varying seniority and diverse populations, including staff, providers, members, family members, insurance carriers, vendors, and market leadership.
• Ability to travel occasionally for company meetings.

Nice To Haves

• At least 6 months of phlebotomy experience.
• Experience working with geriatric patients.
• Experience with claims and quality reports and analytical software packages.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, as well as other word-processing, spreadsheet, database, email, and presentation software.
• High emotional intelligence and integrity, a driven and focused work ethic, and the ability to work independently and think creatively.
• Critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, prevent future issues, and resolve recurring defects.
• Embody and model ArchWell Health’s values: be compassionate, strive for excellence, earn trust, show respect, stay resilient, and always do the right thing.

Responsibilities

• Conduct patient intake, measure and record vital signs, interview patients, and collect medical histories.
• Perform examinations and routine screenings, ensuring patients are informed and their questions and concerns are addressed.
• Listen and engage with patients throughout appointments, and report patient needs or changes in condition to the PCP, specialists, or other clinical personnel.
• Support a positive patient experience, including processing phone messages, returning calls, routing calls to appropriate team members, and contacting patients to obtain or relay information for the physician.
• Change dressings, apply bandages, remove sutures, and perform other first aid procedures under physician supervision; use CPR skills when necessary.
• Follow OSHA safety standards and maintain accurate, legal, and ethical documentation.
• Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED