Bilingual Medical Assistant PRN - Union City

Concentra•Fremont, CA
•$23 - $29•Onsite

About The Position

The Medical Assistant performs routine medical and testing procedures under the direct supervision of the treating clinician and supports other facility areas as needed, including registration and referral management. The role delivers efficient, accurate one-on-one patient care in a fast-paced environment and helps ensure patients receive quality clinical care and an excellent patient experience. The position is per diem and located in Union City, California.

Requirements

  • Medical Assistant certification from an accredited school, with credentials current in the state of employment and compliant with state requirements and applicable regulations; alternatively, military medical specialist credentials with current Medical Assistant credentials meeting those requirements.
  • At least six months of medical assistant experience customarily required.
  • Knowledge of medical procedures and medical terminology.
  • Demonstrated service mentality, attention to detail, sense of urgency, initiative, and flexibility.
  • Ability to use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
  • Strong customer service skills and ability to interact tactfully and professionally.
  • Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with laws and company policies.
  • Clear, professional verbal and written communication skills.
  • Teamwork focus and ability to maintain working relationships with colleagues at all levels.
  • Participation in initial and ongoing training as required.
  • Obtain required Medical Support Specialist certifications, including Drug Screen Collection, Breath Alcohol Certification, and Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office, including Word, Excel, and Outlook, and ability to enter data into various systems and applications.

Nice To Haves

  • Working knowledge of occupational medicine requirements, including state-specific requirements.

Responsibilities

  • Perform DOT and non-DOT drug and alcohol testing.
  • Prepare patients for physical examinations, take vital signs, and perform requested or required ancillary testing, including vaccines and injections, phlebotomy, PFTs, audiograms, and respirator fit testing.
  • Perform rapid screening tests such as influenza, strep, mono, and glucose tests.
  • Assist providers during examinations and treatment.
  • Perform routine medical procedures ordered by the treating clinician and triage emergent patients as needed.
  • Prepare and assist clinicians with procedure setup and injury care.
  • Apply bandages, dressings, and splints as ordered by the treating clinician.
  • Dispense medications and durable medical equipment as ordered, in accordance with state regulations.
  • Perform quality assurance activities on equipment, medical devices, and testing processes used in the center.
  • Maintain supplies, clean rooms and equipment, and stock exam rooms.
  • Maintain and operate medical devices and equipment, including calibration and recordkeeping in accordance with current policies and procedures.
  • Notify a supervisor immediately about malfunctioning equipment, supply needs, or facility issues.
  • Assist center leadership with patient flow and volume.
  • Keep patients informed about expected wait times throughout their visit.
  • Perform front- and back-office clerical tasks associated with patient care and recordkeeping, ensuring accurate documentation.
  • Perform front-office duties, including greeting patients, obtaining authorization, checking patients in and out, communicating wait times, answering a multi-line telephone system, and distributing employer results or paperwork as needed.
  • Follow HIPAA guidelines and safety rules.
  • Attend center staff meetings or huddles as required.
  • Help maintain a neat, clean, and orderly facility.
  • Complete applicable training, including monthly clinical competency training.
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