Bilingual Loan Servicing Operations Representative Tampa FL
Bank of America•Tampa, FL
•Onsite
About The Position
This role supports the servicing of loans, including processing transactions, researching and documenting loan history, and responding to customers, investors, and other third parties. The representative handles complex transactions with limited supervision while completing daily tasks and duties. The role requires adherence to state and local regulatory requirements to help minimize financial risk exposure.
Requirements
- Bilingual in Spanish and English.
- Current Credit Assistance Specialist I or Credit Assistance Specialist II.
Responsibilities
- Support the servicing of foreclosure, mortgage, securities lending, and specialty loans while adhering to state and local regulatory requirements.
- Process routine transactions and document loan history and activity.
- Analyze requests and determine appropriate actions for customer, investor, or other third-party inquiries in accordance with established guidelines and regulations.
- Research and prepare loan documentation with limited supervision.
Benefits
- Affordable, competitive, and flexible benefits supporting teammates’ physical, emotional, and financial wellness.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
