Bilingual Leasing Consultant (3-month Contract)

Ginkgo Residential • Charlotte, NC

7d

About The Position

As a Bilingual Leasing Consultant, you will be the first point of contact for prospective residents and play a key role in the leasing and sales process. You will create welcoming, positive experiences by building genuine relationships with prospective and current residents through active listening, empathy, and professionalism. You will present a clean, well-maintained community, ensuring interactions reflect a commitment to preserving the quality and integrity of homes and neighborhoods. You will approach tasks with accountability and intention, follow through consistently, collaborate with teammates, contribute to community culture, and support shared property goals.

Requirements

• Prior experience in property management, leasing, sales, or customer service is required.
• Excellent communication, interpersonal, and organizational skills.
• Ability to multitask in a fast-paced environment while maintaining attention to detail.
• Ability to work both collaboratively and independently.
• Proficiency in Microsoft Office Suite.
• Valid state-issued driver’s license required.
• Must be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Must be able to work inside and outside in all weather conditions.
• Must be able to push, pull, lift, carry, or maneuver weights of up to 25 pounds and 50 pounds with assistance.
• Regular travel may be required to assist other properties, attend training classes, meetings, or other situations necessary for daily responsibilities.
• Must be able to work a flexible schedule, including evenings and weekends.
• A bachelor’s degree in Business Administration, Real Estate, or a related field is preferred. In lieu of a bachelor’s degree, an associate degree and 1 year of relevant work experience, or a high school diploma and 3 years of relevant work experience, are required.

Nice To Haves

• CALP designation.
• Proficiency in property management software such as Entrata or Yardi.

Responsibilities

• Greet and assist prospective residents in a friendly, professional, and welcoming manner, both in person and over the phone.
• Conduct property tours, showcasing amenities and available units while creating a personalized experience for each prospect.
• Answer questions and provide accurate information about leasing terms, pricing, and property policies.
• Assist in processing lease applications and conducting background checks with attention to detail and integrity.
• Maintain accurate records of leads, prospects, and follow-up activities.
• Coordinate move-in and move-out processes, ensuring a smooth and positive transition for residents.
• Support resident retention efforts through effective communication, relationship building, and timely service.
• Contribute to maintaining a clean, organized, and well-presented community environment.

Benefits

• Competitive pay with performance incentives.
• Comprehensive medical, dental, and vision benefits, including company-paid coverage.
• Generous paid time off, holidays, a Work Anniversary Day Off, and paid volunteer time.
• 401(k) with match.
• Stock options.
• Professional growth opportunities.
• Supportive, dynamic work environment with housing perks and parental leave.

What This Job Offers

• Education Level: High school or GED