Fieldglass Training and Process Consultant 3-Month Contract
About The Position
Quantum Work Advisory (QWA), a subsidiary of Allegis Group, provides workforce technology and workforce transformation advisory services. QWA’s Implementation Team leads implementation activities for the acquisition and engagement of contingent labor, including staff augmentation and procurement solutions. The team works with internal and external stakeholders, project teams, and subject matter experts to deliver holistic solutions for cross-functional business groups. The Fieldglass Training and Process Consultant reviews complex processes and documentation across multiple systems to understand clients’ contingent labor programs. The role partners with functional and technical subject matter experts to develop and update training presentations and materials for multiple audiences, and facilitates training sessions on client processes and complex systems. The consultant may also participate in enterprise analysis, future-state process design, solution development, process documentation, change management, and testing. This is a three-month contract open to North American locations outside California, Colorado, New Jersey, New York, Washington, and Maryland.
Requirements
- Experience with process mapping and process improvement activities.
- Experience working with cross-functional teams to solve complex business problems and meet project deliverables.
- Thorough understanding of end-to-end contingent workforce processes, including successful operational strategy and execution.
- Strong knowledge and experience with the Fieldglass VMS system contingent process.
- Experience leading client discussions and driving project teams toward decision consensus.
- Intermediate knowledge of AGS VMS partner platforms and advanced knowledge of at least one of them.
- Intermediate knowledge of process mapping tools such as Lucid and Visio.
- Fundamental knowledge of Microsoft Project and project management tools.
- Strong knowledge of additional VMS platforms.
- Two to four years of experience in facilitation and/or training.
- Four or more years of industry experience within a client program or MSP.
- Two to four years of VMS experience.
- Bachelor’s degree or equivalent experience.
Nice To Haves
- Four or more years of implementation or project experience.
Responsibilities
- Review complex processes and documentation across multiple systems to understand client contingent labor programs.
- Partner with internal and external functional and technical subject matter experts to design and update training presentations for multiple personas.
- Develop and update training collateral and reference materials based on client documentation and project discussions.
- Facilitate training sessions for client sponsors based on client processes and documentation, explaining complex systems processes.
- Participate in complex enterprise analysis sessions to design future-state business processes based on customer needs.
- Partner with functional and technical subject matter experts to develop alternative technical or business solutions.
- Assist with process documentation for future-state programs and change management activities.
- Assist with testing activities as required.
