Contract IT Manager (3-Month Coverage)

EnergyX•Austin, TX
•Remote

About The Position

Energy Exploration Technologies is seeking a contract IT Manager for a 3-month engagement to cover all IT operations. This is a hands-on, single-owner role responsible for helpdesk, identity and access, licensing, and vendor management for approximately 150 users across the US and Chile. On-call work is expected. Full-time and part-time options are available.

Requirements

  • 5+ years in IT administration or IT management, including experience as the sole or lead IT owner at a company of 100-300 users.
  • Hands-on administration of Microsoft 365 (Entra ID, Intune, Teams) and Google Workspace.
  • Endpoint management: Windows and macOS provisioning, domain join, asset tracking.
  • Experience with physical security systems: keycard access control and IP cameras (Verkada or similar).
  • Working knowledge of networking (Ubiquiti or similar), DNS, and basic security hygiene, including phishing response.
  • Comfortable managing vendors, quotes, and purchase approvals against a budget.
  • Clear written reporting skills.
  • Ability to start within two weeks and ramp up in days, not weeks.

Nice To Haves

  • Experience supporting a remote international office.
  • Spanish proficiency.
  • Exposure to CMMC or NIST 800-171 compliance.
  • Support for industrial or engineering environments (plant sites, engineering software licensing, wellsite connectivity).

Responsibilities

  • Handle helpdesk and end-user support, including password resets, authenticator re-registration, laptop and peripheral issues, and meeting-room AV.
  • Manage the Genuity helpdesk queue, aiming to close 15-20 tickets per week.
  • Source, quote, and configure replacement hardware within budget guidance.
  • Provision and deprovision accounts across Microsoft 365 and Google Workspace.
  • Administer physical access control, including keycards, badge numbers, badge photos, and door access.
  • Provide remote support to the Chile team.
  • Maintain the software license schedule for Microsoft 365, Google Workspace, and engineering licenses (SysCAD, MetSIM).
  • Manage vendor relationships and renewals.
  • Maintain office network and security cameras.
  • Support data-protection readiness.
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