Bilingual Leasing Agent (48897)

Two Coast Living•Petaluma, CA
•$25 - $25•Onsite

About The Position

The Bilingual Leasing Agent serves as a welcoming point of contact and guide for prospective and current residents at The Grove in Petaluma, California. The role involves helping prospective residents find suitable apartments, showing available homes, answering questions, supporting the leasing process, building relationships with current residents, and assisting with lease renewals. The agent works with the team to meet leasing goals while providing strong customer service. Spanish-speaking ability is required. This is a full-time, nonexempt role in a general office and property environment. The schedule includes the busiest business days, including Fridays and Saturdays weekly, Sundays as needed, holidays during peak business hours, and at least one closing shift each week. Schedules must be approved with a supervisor. Travel is listed as none, and the job details indicate negligible travel percentage. Compensation is $25 per month as a base salary range entry, plus commissions of $25 to $100 per lease, paid monthly. Benefits include medical, dental, vision, and life insurance, a 401(k) plan with automatic enrollment after 60 days, vacation time, and sick leave. Holiday pay eligibility requires 90 days of employment and working the last scheduled day before and the first day after the holiday.

Requirements

  • High school diploma or GED required.
  • Previous property management experience with a proven track record in leasing or sales required.
  • Spanish-speaking ability required.
  • Strong verbal and written communication skills, including clear writing free of typos or grammatical mistakes.
  • Proficiency with Microsoft Office Suite or related software.
  • Ability to work in a fast-paced, high-volume environment.
  • Strong organizational skills, attention to detail, and time-management skills, with the ability to meet goals and deadlines.
  • Ability to work Fridays and Saturdays weekly, Sundays as needed, holidays during peak business hours, and at least one closing shift weekly.
  • Ability to maintain regular attendance and punctuality.
  • Ability to treat residents and others with care, respect, and dignity; act with integrity and ethics; take ownership and initiative; follow through on commitments; and maintain confidentiality.
  • Ability to lift or move items weighing up to 10 pounds, move around the property, sit or stand for extended periods, walk, and climb stairs in varying weather conditions and climates.

Nice To Haves

  • Undergraduate degree preferred.
  • Natural disposition for sales and understanding of sales techniques and processes.

Responsibilities

  • Greet and assist prospective residents in finding an appropriate apartment home.
  • Show available, move-in-ready apartments to prospective residents.
  • Build trust and rapport with current residents and help foster a welcoming community.
  • Work with the team to meet leasing goals while maintaining high-quality customer service.
  • Assist current residents with lease renewals.
  • Maintain regular attendance and punctuality and fulfill essential duties.
  • Follow company guidelines and standards for scheduling and obtain supervisor approval for schedules.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) plan with automatic enrollment after 60 days
  • Vacation time (40 hours in the first year)
  • Paid sick leave (at least 40 hours per year in states with no state mandate)
  • Holiday pay or extra pay when scheduled to work, subject to eligibility requirements
  • Commission of $25 to $100 per lease, paid monthly
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