About The Position

The Bilingual Insurance Contract Administrator works remotely in a collaborative, fast-paced insurance environment, supporting internal and external partners. The role reviews and processes advisor contracting requests, verifies licensing, completes research and advisor business movements, and maintains contracted advisor records. It requires strong English and French communication, organization, customer service, relationship management, and the ability to handle high-volume work while meeting service-level expectations. The position is a full-time, three-month contract with potential for permanent employment, scheduled for 37.5 hours per week, typically weekdays from 8 a.m. to 4 p.m. Hours may be adjusted after training. Remote work is offered, with the option to work hybrid.

Requirements

  • Experience and/or knowledge in the insurance industry.
  • Familiarity with complex distribution systems or aptitude for learning new software.
  • Experience with Microsoft Excel.
  • Bilingual in English and French to communicate with internal and external partners.
  • Ability to manage high-volume workloads under pressure while meeting expected service-level agreements.
  • Strong organizational, prioritization, and attention-to-detail skills.
  • Strong customer service and relationship management skills.
  • Ability to collaborate and support a team with minimal supervision.
  • Ability to build relationships virtually and self-manage effectively in a remote work environment.

Nice To Haves

  • Bachelor’s degree.
  • Knowledge of licensing requirements across all provinces.

Responsibilities

  • Review contracting requirements and process new advisor requests within multiple systems.
  • Review licensing in line with advisor contracting and provincial requirements.
  • Research and move business between advisors.
  • Complete ongoing administrative maintenance for contracted advisors.
  • Ensure processes align with policies, compliance, and regulatory requirements.
  • Communicate with internal and external partners in English and French, orally and in writing.
  • Handle high-volume work under pressure while meeting expected service-level agreements.
  • Organize and prioritize work while maintaining strong attention to detail.
  • Provide excellent customer service and relationship management.
  • Collaborate and provide team support with minimal supervision.

Benefits

  • Hourly salary of $28.
  • Remote work, with the option to work hybrid.
  • Potential for permanent employment after the three-month contract.
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