About The Position
We are looking for an articulate, persistent, and engaging Bilingual Inside Sales Assistant (ISA) to support a real estate team with outbound outreach, lead follow-up, and appointment setting. You will connect with contacts already in the team’s CRM, including online leads, community event attendees, open house visitors, and past contacts. Your goal is to build relationships, identify buying or selling opportunities, and schedule qualified appointments for licensed real estate agents. This is a sales-focused virtual assistant role requiring confidence on the phone, consistent follow-through, and excellent organizational skills. The position is full-time and remote, with fixed base pay plus commissions. Compensation details will be discussed during the hiring process. The role offers the opportunity to support a real estate team and contribute directly to its sales pipeline through relationship-building and follow-up.
Requirements
- Professional fluency in English and Spanish, with strong verbal and written communication skills.
- Previous experience in sales, inside sales, appointment setting, or customer service.
- Confidence making outbound calls and building rapport with a wide range of people.
- Strong active listening skills and the ability to guide conversations toward a clear next step.
- Familiarity with CRM platforms, contact management, and accurate recordkeeping.
- Strong organization and time management skills.
- Ability to work independently and maintain consistent follow-up.
- A proactive, persistent approach to handling objections and reconnecting with leads.
Nice To Haves
- Experience supporting a real estate team.
- Previous experience in outbound sales, telemarketing, or lead reactivation.
- Familiarity with the U.S. real estate market.
- Experience following up with HomeLight or similar online lead sources.
Responsibilities
- Run outbound calling campaigns to reconnect with existing CRM contacts and identify new opportunities.
- Share market updates, community event invitations, and relevant offers with past event leads and local contacts.
- Consistently follow up with online leads, including HomeLight contacts and other lead lists, through multiple phone touchpoints.
- Use active listening and natural conversation to understand buying or selling plans, timelines, and interest in home valuations.
- Convert engaged conversations into scheduled strategy calls or home consultations with agents.
- Record accurate call notes, update lead statuses, and create follow-up tasks to keep the database organized.
- Provide agents with clear summaries of qualified leads’ needs, timing, and relevant background so they can prepare for appointments.
Benefits
- Fixed base pay plus commissions.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
