Bilingual Customer Service Representative (In-Person)

Sanabria & Associates PLLC • Manassas, VA

3d • Onsite

About The Position

Sanabria & Associates, PLLC is a rapidly expanding law firm with offices in Maryland, Virginia, and Florida. The firm offers opportunities to develop leadership skills and work ethic while collaborating with a team that recognizes employees’ hard work. The Bilingual Customer Service Representative provides administrative support, assists clients and attorneys, and helps manage communications, scheduling, documents, and payments.

Requirements

• Be open to working weekends as needed.
• Have a high school diploma or equivalent.
• Be fluent in Spanish and English.
• Have prior customer service experience.
• Be computer literate and proficient in spreadsheet applications and word processing.
• Have strong administrative and organizational skills.
• Have efficient communication skills.
• Be able to meet deadlines.

Responsibilities

• Provide administrative assistance to the company.
• Handle incoming mail and high-volume calls.
• Assist in scheduling attorney calendars.
• Greet walk-in clients and assist them with completing consultation forms.
• Organize and file legal documents.
• Take payments.
• Handle client payments and invoices.
• Perform other duties as requested.

Benefits

• Health insurance
• Vision insurance
• Dental insurance
• Life insurance
• 401(k)
• Vacations
• Sick time
• 11 paid federal holidays off
• Paid birthday and work anniversary off
• Paid parking

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED