Bilingual Collections

Affordable Home Furnishings•Port Arthur, TX
•$38,000 - $45,000

About The Position

This entry-level manager trainee, account manager trainee, collections, and sales position serves bilingual Spanish- and English-speaking customers. The role involves selling furniture, appliances, and electronics; contacting customers by phone or at their homes to renew rental agreements; delivering and picking up merchandise; troubleshooting rental merchandise and delivering loaners when needed; loading and unloading freight; driving company vehicles; and cleaning and refurbishing previously rented merchandise. Other general duties may be assigned by management. The workplace is drug-free. Work hours are generally 8:30 a.m.–7:30 p.m. Monday through Friday and 8:00 a.m.–4:00 p.m. Saturday, with one of those days off and Sundays off. Hours may vary based on store needs. The position averages 45–50 hours per week. Pay is $38,000–$45,000 per year, based on experience and performance, with monthly bonuses and advancement opportunities.

Requirements

  • Bilingual Spanish and English proficiency.
  • Class D chauffeur's driver's license with a good motor vehicle record (MVR).
  • At least 23 years of age.
  • Excellent customer service skills.
  • Ability to regularly lift and carry 50–100 pounds.

Nice To Haves

  • Sales, collections, management, or customer service experience is helpful.
  • One year of sales, collections, or customer service experience is preferred.
  • One year of heavy-lifting experience is preferred.

Responsibilities

  • Sell furniture, appliances, and electronics.
  • Contact customers by phone or at their homes to renew rental agreements.
  • Deliver merchandise to and pick it up from customer homes.
  • Troubleshoot rental merchandise and deliver loaners when needed.
  • Load and unload freight trucks.
  • Drive company vehicles.
  • Clean and refurbish previously rented merchandise.
  • Perform other general duties as directed by management.

Benefits

  • Monthly bonuses
  • Advancement opportunities
  • Paid vacations
  • Paid sick days
  • 401(k) with 75% matching up to 7%
  • Profit sharing
  • Dental insurance
  • Vision insurance
  • Health insurance
  • Life insurance
  • Long-term and short-term disability insurance
  • Employee discounts
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