Bilingual Clinical Receptionist

GEORGIA SURGICARE, LLC•Tampa, FL

7d•Hybrid

About The Position

IBI Clinic Institute is seeking an experienced Bilingual Clinical Receptionist to join their team. This role involves providing exceptional patient care, managing administrative tasks, and contributing to the clinic's growth. The position requires fluency in English and Spanish, the ability to travel between Tampa and Hudson locations, and a strong understanding of patient needs and healthcare systems.

Requirements

Fluency in English and Spanish.
Ability to travel between Tampa and Hudson locations.
Exceptional Communication Skills - Ability to engage effectively with physicians, clinical staff, and patients.
Problem-Solving and Decision-Making Abilities - Ability to prioritize workload, meet deadlines, and develop solutions to patient needs.
EMR Proficiency - Experience working with electronic medical records and patient scheduling systems.
Technical Skills - Ability to learn and understand telemedicine systems, provide basic technical support, and triage issues as needed.
Administrative Excellence - Efficiently handle patient intake, scheduling, billing, and follow-ups while ensuring a smooth patient journey.
Attention to Detail - Maintain updated records of bookings and payments, follow up with patients, and ensure all prerequisite steps are completed for a seamless healthcare experience.
STRONG SALES SKILL

Nice To Haves

Aesthetics/Personal Injury experience
Social Media Savvy - Able to capture, create, and be part of social media content to drive traffic and get patients through our door

Responsibilities

Provide exceptional patient care through effective communication and support in both English and Spanish.
Manage telehealth appointments and ensure smooth operation of clinic systems.
Assist patients with inquiries, scheduling, and follow-ups while promoting services through upselling.
Maintain accurate patient records and handle medical administrative tasks efficiently.
Able to perform blood draw and any clinical responsibilities.
Collaborate with medical staff to ensure a seamless patient experience.
Passionately participate in Social Media and Marketing Contents etc.