About The Position

The Bilingual Assistant Property Manager supports the property manager with daily operations and financial performance. The role manages resident accounts, delinquency, collections, and lease renewals; maintains accurate records and reporting through Yardi and CRM; and assists with leasing, resident retention, and occupancy goals. It also involves communicating with residents and resolving concerns, maintaining compliance with company policies and Fair Housing regulations, and assisting with month-end reporting, resident account reconciliation, and administrative responsibilities. The position requires fluency in English and Spanish, hands-on experience with Yardi Voyager, proficiency in CRM software and leasing workflows, and prior multifamily property management and assistant manager experience.

Requirements

  • Fluency in both English and Spanish.
  • Hands-on experience with Yardi Voyager.
  • Proficiency in CRM software, including prospect management, follow-up activities, and leasing workflows.
  • Minimum 3 years of multifamily property management experience.
  • Previous assistant manager experience.
  • Strong knowledge of collections, delinquency management, resident accounting, and lease administration.
  • Excellent organizational, communication, and problem-solving skills.
  • Ability to work independently, meet deadlines, and manage multiple priorities.

Responsibilities

  • Support the property manager with daily operations and financial performance.
  • Manage resident accounts, delinquency, collections, and lease renewals.
  • Maintain accurate records and reporting through Yardi and CRM.
  • Assist with leasing activities, resident retention, and occupancy goals.
  • Ensure timely resident communication and resolution of concerns.
  • Maintain compliance with company policies and Fair Housing regulations.
  • Assist with month-end reporting, resident account reconciliation, and administrative responsibilities.
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