Bike Cookie Courier

Insomnia Cookies•New York, NY
•Onsite

About The Position

Insomnia Cookies is hiring a Cookie Crew Bike Delivery Driver to deliver warm cookies, brownies, and other treats to guests by bicycle. Drivers represent the company during deliveries and help create a positive guest experience. Between deliveries, they assist the bakery team with order preparation, guest service, baking, stocking, and keeping the bakery clean and organized. The role divides time between the bakery and urban streets and involves a fast-paced, active work environment, including changing outdoor weather and traffic conditions. Peak business hours include evenings, late nights, weekends, and holidays; scheduling needs vary by location.

Requirements

  • Must be at least 18 years old.
  • Ability to safely operate a bicycle in an urban environment.
  • Own a smartphone capable of running company delivery applications.
  • Availability to work evenings, nights, weekends, and holidays.
  • Ability to ride a bicycle for extended periods and frequently mount and dismount it.
  • Ability to carry and transport delivery bags weighing up to 30 pounds.
  • Ability to stand, walk, bend, reach, squat, and twist throughout the workday.
  • Ability to work in varying outdoor weather conditions.
  • Ability to enter and exit apartment buildings, offices, and residences, including climbing stairs when elevators are unavailable.
  • Ability to work safely around bakery equipment, ovens, refrigeration units, and cleaning products.
  • Ability to communicate effectively with guests and team members.

Responsibilities

  • Deliver orders safely, accurately, and efficiently by bicycle.
  • Ensure orders arrive warm, complete, and on time.
  • Navigate city streets safely while following traffic laws and company safety guidelines.
  • Communicate professionally with guests during deliveries.
  • Prepare, package, and organize delivery orders.
  • Welcome bakery guests and provide exceptional service between deliveries.
  • Help bake, decorate, package, and stock products as needed.
  • Keep the bakery clean, organized, and food-safe.
  • Support teammates during busy shifts so orders are handled quickly and accurately.
  • Help create a positive guest experience.

Benefits

  • Competitive hourly pay plus tips
  • Early Wage Access (get paid the next day!)
  • Flexible scheduling
  • Employee discount (free cookies!)
  • Opportunities for growth into Shift Leader and other bakery leadership roles
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