Bi-Lingual Mortgage Loan Officer Assistant

Silverton Mortgage•Atlanta, GA

21h•$45,000 - $50,000•Remote

About The Position

The overall responsibilities of this position are to assist in the day-to-day procedures that can assist Mortgage Loan Originators (MLO) to conduct their jobs most efficiently. The Licensed Assistant is responsible for providing ongoing and consistent support to the sales process as well as excellent communication with internal and external customers. Some specific tasks of this position are to:

Requirements

Fully licensed MLO in good standing
Minimum high school diploma or equivalent
Minimum of 3 years’ experience in the mortgage Industry
Understanding of mortgage industry guidelines and regulations
Working Knowledge of all residential mortgage types offered by Silverton (Fannie, Freddie, FHA, USDA, VA, Renovation and Construction)
Strong detail orientation and highly organized.
Excellent customer service, interpersonal, verbal and written communication skills
Excellent time management, ability to work in a fast-paced environment
Proficient in computer terminal and personal computer operation; Internet Explorer; WebEx; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook
Proficient in Open/Close LOS or similar
Familiarity with AUD (LP, DU, GUS, etc.)

Responsibilities

Pull daily pipeline reports.
Communicate with consumers after they are approved.
Conduct timely document collection and review.
Order out once file has been turned in to underwriting.
Validate program guidelines and match to all client files.
Assist with marketing activities (mailers, events, etc.).
Database management for both consumers and agents
Communicate effectively with Mortgage Loan Originators and other staff as needed on a timely basis.
Follow Silverton's Safeguard Governance Policy to protect customer non-public personal information.
Adhere to Silverton’s code of zero tolerance for fraud and 100% compliance with the rules and regulators of our industry.
Adhere to Company’s AML program and procedures where indicated.