BHSA Outpatient Director

YOUTH HOME INCORPORATED•Little Rock, AR
•Onsite

About The Position

The BHSA Outpatient Director works under the direction of the Chief Clinical Officer and is responsible for the effective and efficient operation of outpatient, admissions, and education services. The role provides supervision for Behavioral Health Services of Arkansas (BHSA) outpatient programs and establishes and meets priorities and goals. This is a safety-sensitive position. The Director oversees development of BHSA outpatient programs and policies, monitors compliance and quality of care, and ensures clinical records meet Medical Assistance standards and Department of Human Services licensing regulations. The role also delivers treatment program components, specialized group, individual, and family sessions, and crisis intervention when appropriate. The Director maintains a reduced billing expectation to accommodate administrative duties. Youth Home, Inc. is a private nonprofit mental health provider in Little Rock, Arkansas. Its mission is to equip and empower youth, adults, and families to become healthier and contributing members of the community through compassionate emotional and behavioral health care.

Requirements

  • Be a qualified mental health professional as defined by state standards.
  • Hold a current Arkansas independent behavioral health credential as a Licensed Psychologist, Licensed Clinical Social Worker (LCSW), Licensed Psychological Examiner – Independent (LPE-I), Licensed Professional Counselor (LPC), or Licensed Marriage and Family Therapist (LMFT).
  • Prior experience in outpatient services is required.
  • Have full knowledge of compliance and audit processes and familiarity with all aspects of outpatient services.
  • Demonstrate strong written and verbal communication skills.
  • Be able to read, analyze, and interpret professional journals, technical procedures, and government regulations.
  • Be able to present information effectively and respond to questions from managers, patients, licensed associates, and the public.
  • Be able to define problems, collect data, establish facts, and draw valid conclusions.
  • Have a basic understanding of calculation of figures.
  • Be able to sit, stand, talk, see, walk, reach with hands and arms, and personally restrain patients.
  • Maintain a current tuberculosis skin test.

Nice To Haves

  • At least two years of post-degree experience in mental health and utilization of community resources is preferred.
  • Strong management and leadership experience.

Responsibilities

  • Oversee development of BHSA outpatient programs and policies, monitoring compliance and quality of care.
  • Ensure clinical records are accurate, current, and compliant with Medical Assistance standards and DHS licensing regulations.
  • Deliver treatment program components, specialized group, individual, and family sessions, and crisis intervention when appropriate.
  • Ensure implementation of a quality improvement program.
  • Participate in and provide reports for the Performance Improvement Committee.
  • Participate in internal and external committees and management team meetings.
  • Provide consultation and support to team members as needed.
  • Enter patient progress notes and ensure they are accurate, connected to treatment-plan problems, and address progress toward treatment goals.
  • Document unusual incidents in the patient file when they occur.
  • Inform the Chief Clinical Officer and appropriate team members promptly about relevant political, financial, clinical, and liability issues.
  • Maintain a reduced billing expectation to meet administrative duties.
  • Supervise BHSA outpatient programs and establish and meet priorities and goals.
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