Outpatient Program Director
About The Position
The Outpatient Program Director leads day-to-day operations and supports the growth, quality, and performance of Beacon Behavioral Health Partners’ outpatient behavioral health program. The role oversees team leadership, financial performance, operational execution, hiring support, patient growth initiatives, and cross-functional projects that strengthen program outcomes. The director partners with organizational leadership and internal teams to execute strategy, improve performance, support patient access and referral development, and ensure services meet organizational expectations and applicable compliance requirements.
Requirements
- 3–5 years of relevant leadership experience, preferably in behavioral health, healthcare operations, outpatient services, or a related setting.
- Experience leading teams and managing performance, priorities, and day-to-day operations.
- Working knowledge of financial management, budgeting, productivity, or operational performance metrics.
- Demonstrated ability to support growth initiatives, marketing partnerships, new patient access, and referral development.
- Experience supporting hiring, onboarding, staffing, and team development.
- Strong communication, problem-solving, organizational, and follow-through skills.
Nice To Haves
- Bachelor’s degree preferred.
- Behavioral health or outpatient program operations experience.
- Experience scaling or improving a program, service line, or clinic operation.
- Experience partnering with clinical, administrative, marketing, and senior leadership teams.
Responsibilities
- Lead, support, and develop outpatient program teams to promote consistent performance, accountability, and engagement.
- Oversee daily program operations to ensure efficient and consistent service delivery in alignment with organizational expectations.
- Monitor program financials, including budget performance, productivity, staffing needs, and operational opportunities.
- Partner with leadership to execute program strategy, growth priorities, and performance improvement initiatives.
- Support hiring, onboarding, staffing plans, and retention efforts for clinical and operational team members.
- Partner with marketing, admissions, and business development teams to support new patient growth and referral development.
- Identify operational barriers and drive initiatives to improve access, patient experience, team effectiveness, and program performance.
- Use data and reporting to track key metrics, communicate progress, and recommend actions.
- Maintain strong relationships with internal partners, providers, team members, and external referral sources.
- Ensure compliance with applicable policies, procedures, documentation expectations, and regulatory requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
