BHRN Supervisor

BestCare•Madras, OR
•$60,632 - $79,560

About The Position

The BHRN Supervisor leads the quality, compliance, growth, and sustainability of BHRN services, including a low-barrier drop-in center and peer and outreach services. Working independently, the Supervisor exercises initiative, judgment, and leadership in advancing BestCare’s mission. The role provides program-wide leadership across clinical oversight, personnel management, peer workforce development, regulatory compliance, fiscal stewardship, and community partnerships. The Supervisor ensures services follow trauma-informed, harm-reduction, and recovery-based principles and comply with applicable Oregon Administrative Rules and organizational standards. The position includes supervising and developing staff, overseeing clinical service delivery and documentation, providing direct clinical services, monitoring program budgets and utilization, and managing schedules, workflows, and on-call coverage. The Supervisor also participates in a leadership on-call rotation and performs other related duties as assigned by the Program Director.

Requirements

  • One of the following education and experience combinations is required: a bachelor’s degree in a behavioral health field and two years of paid, full-time behavioral health experience; an associate’s degree in a relevant field and three years of paid, full-time behavioral health experience; or a high school diploma or equivalent and four years of paid, full-time behavioral health experience.
  • For individuals in recovery from substance-use disorder, continuous recovery for the two years preceding hire is required.
  • Current CADC or QMHA certification is required.
  • Must maintain a valid Oregon driver license or be able to obtain one upon hire.
  • Must be insurable under the organization’s auto liability coverage policy: minimum age 21, with no Type A violations in the past three years or three or more Type B violations.
  • Must have a reliable vehicle with adequate insurance for travel as needed.

Nice To Haves

  • At least one year in a leadership role.
  • Knowledge of recovery-oriented systems of care and peer ethics.
  • Bachelor’s or master’s degree in behavioral health.
  • Bilingual in English and Spanish.

Responsibilities

  • Ensure staff receive timely onboarding, training, supervision, and performance evaluations.
  • Directly supervise and manage the performance of assigned staff, including peer support specialists, CADCs, and/or QMHAs, in accordance with organizational policies and State and Federal employment laws.
  • Establish a program culture that values lived experience while maintaining role boundaries, ethical standards, and clinical collaboration.
  • Maintain working knowledge of clinical practices, documentation standards, crisis response, and integrated care models to oversee peer and clinical service delivery.
  • Monitor documentation quality and service delivery standards.
  • Provide direct clinical services to support program operations and continuity of care.
  • Monitor budgets, revenues, and expenses to support efficient resource use and program sustainability.
  • Oversee peer and clinical staff productivity and utilization, using data to inform staffing models and program expansion.
  • Oversee staffing schedules, workflows, and on-call coverage to ensure consistent service delivery.
  • Collaborate with administrative and front office staff to support efficient and compliant operations.
  • Participate in the leadership on-call rotation and remain accessible for consultation and decision-making support.
  • Perform other related duties as assigned by the Program Director.
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