BHRN Supervisor

BestCare Treatment Services•Madras, OR

About The Position

The BHRN Supervisor is a leadership position responsible for the quality, compliance, growth, and sustainability of BHRN services, including a low-barrier drop-in center and peer and outreach services. The role operates independently and requires initiative, judgment, and leadership in advancing BestCare’s mission. The Supervisor provides program-wide leadership across clinical oversight, personnel management, peer workforce development, regulatory compliance, fiscal stewardship, and community partnership building. Services must align with trauma-informed, harm-reduction, and recovery-based principles and comply with applicable Oregon Administrative Rules and organizational standards. The Supervisor oversees staff onboarding, training, supervision, and performance evaluations; supervises assigned peer support specialists, CADCs, and/or QMHAs; and fosters a program culture that values lived experience while maintaining appropriate boundaries, ethical standards, and clinical collaboration. The role monitors documentation and service quality, maintains working knowledge of clinical practices, crisis response, and integrated care, and provides direct clinical services to support operations and continuity of care. The Supervisor monitors budgets, revenues, expenses, productivity, and utilization to support efficient resource use and program sustainability. The position also oversees schedules, workflows, and on-call coverage; collaborates with administrative and front-office staff; participates in a leadership on-call rotation; and performs other related duties as assigned by the Program Director.

Requirements

One of the following education and experience combinations is required: a bachelor’s degree in a behavioral health field plus two years of paid, full-time behavioral health experience; an associate’s degree in a relevant field plus three years of paid, full-time behavioral health experience; or a high school diploma or equivalent plus four years of paid, full-time behavioral health experience.
For individuals in recovery from substance-use disorder, continuous recovery for the two years preceding hire is required.
Current CADC or QMHA is required.
Must maintain a valid Oregon driver license or be able to obtain one upon hire, and be insurable under the organization’s auto liability coverage policy. The stated insurance conditions include a minimum age of 21 and no Type A violations in the past three years, or three or more Type B violations.
Must have a reliable vehicle with adequate insurance to travel as needed.

Nice To Haves

At least one year in a leadership role.
Knowledge of recovery-oriented systems of care and peer ethics.
Bachelor’s or master’s degree in behavioral health.
Bilingual in English and Spanish.

Responsibilities

Ensure staff receive appropriate onboarding, training, supervision, and timely performance evaluations.
Directly supervise and manage the performance of assigned staff, including peer support specialists, CADCs, and/or QMHAs, in accordance with BestCare policies and State and Federal employment laws.
Establish a program culture that values lived experience as a professional asset while maintaining role boundaries, ethical standards, and clinical collaboration.
Maintain working knowledge of clinical practices, documentation standards, crisis response, and integrated care models to oversee peer and clinical service delivery.
Monitor documentation quality and service delivery standards.
Provide direct clinical services to support program operations and continuity of care.
Monitor budgets, revenues, and expenses to ensure efficient use of resources and sustainability of BHRN services.
Oversee productivity and utilization of peer and clinical staff, using data to inform staffing models and program expansion.
Oversee staffing schedules, workflows, and on-call coverage to ensure consistent service delivery.
Collaborate with administrative and front-office staff to support efficient and compliant operations.
Participate in the leadership on-call rotation and remain accessible for consultation and decision-making support.
Perform other related duties as assigned by the Program Director.