Beverage Server

PENN Entertainment • Council Bluffs, IA

1d

About The Position

The Beverage Server makes routine rounds of an assigned section to obtain and deliver beverage orders, including wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes. The role provides guest amenities and maintains the assigned section by collecting used glassware, ashtrays, and trash. The Beverage Server is accountable for cash receipts and other charges and follows applicable health regulations, alcohol safety standards, and liquor laws while delivering superior service to guests.

Requirements

• One year of experience as a server or one year of experience working directly with guests.
• Ability to handle a flexible work schedule, including nights, weekends, and holidays.
• Excellent customer service and communication skills.

Nice To Haves

• Cash handling experience preferred.

Responsibilities

• Make routine rounds of an assigned section to obtain beverage orders from guests.
• Serve wine, bottled or draft beer, and non-alcoholic beverages with proper garnishes.
• Maintain accountability for cash receipts, complimentary charges, drink tokens, room charges, and issue banks.
• Deliver beverage orders and guest amenities, including matches, beverage napkins, and ashtrays.
• Maintain the assigned section by collecting used glassware, ashtrays, and trash.
• Observe and enforce Health Department regulations regarding handling, storage, and cleanliness.
• Adhere to alcohol safety standards and liquor laws.
• Deliver superior internal and external guest service.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage may vary by position.
• 401(k) matching may vary by position.
• Annual performance bonus may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed