BEVERAGE SERVER

Ameristar Casino Hotel Council Bluffs • Council Bluffs, IA

6h

About The Position

The Beverage Server makes routine rounds of an assigned section to take guest beverage orders, including wine, bottled or draft beer, and non-alcoholic beverages, and serves them with proper garnishes. The role is accountable for cash receipts, complimentary charges, drink tokens, room charges, and issue banks. It also involves delivering beverages and guest amenities, maintaining the assigned section by collecting used glassware, ashtrays, and trash, and following health regulations and alcohol safety standards. The Beverage Server provides superior service to internal and external guests.

The position requires a flexible work schedule that may include nights, weekends, and holidays. PENN Entertainment describes a competitive Total Rewards package; specific benefits may vary by position. The posting mentions wellness programs, day-one medical coverage, 401(k) matching, an annual performance bonus, and paid time off earned under local policy.

Requirements

• One year of experience as a server or one year of experience working directly with guests.
• Ability to handle a flexible work schedule, including nights, weekends, and holidays.
• Excellent customer service and communication skills.

Nice To Haves

• Cash-handling experience preferred.

Responsibilities

• Make routine rounds of an assigned section to obtain beverage orders, including wine, bottled or draft beer, and non-alcoholic beverages, with proper garnishes.
• Maintain accountability for cash receipts, complimentary charges, drink tokens, room charges, and issue banks.
• Deliver beverage orders and guest amenities such as matches, beverage napkins, and ashtrays throughout the assigned section.
• Maintain the assigned section by collecting used glassware, ashtrays, and trash.
• Observe and enforce Health Department regulations regarding handling, storage, and cleanliness.
• Adhere to alcohol safety standards and liquor laws.
• Deliver superior internal and external guest service.

Benefits

• Wellness programs designed to support team members’ financial, physical, and mental well-being.
• Day-one medical coverage; availability may vary by position.
• 401(k) matching; availability may vary by position.
• Annual performance bonus; availability may vary by position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed