Beverage Server

Soboba Casino • San Jacinto, CA

2d

About The Position

Provide friendly, responsive service to create an exceptional experience for guests and encourage them to return. The Beverage Server welcomes guests, takes and delivers beverage orders, makes recommendations, and answers questions about food, beverages, and casino services. The role includes beverage preparation and service, food service when needed, maintaining clean and stocked service areas, processing payments, and following responsible alcohol-service and sanitation requirements. Team members must maintain a reliable attendance record and professional appearance, complete assigned checklists and opening and closing duties, and assist with other tasks or outlets as directed.

Requirements

• Must be at least 21 years old.
• High school diploma or equivalent preferred.
• Ability to communicate in and understand the predominant language(s) of guests.
• Basic knowledge of procedures and functions.
• Basic math skills.
• Ability to stand and remain on one's feet for at least 8 hours, including standing for long periods.
• Ability to work in outside elements for 8–10 hours at a time.
• Ability to safely lift and maneuver trays frequently weighing up to 20–25 pounds.
• Honesty, integrity, punctuality, reliability, and regular attendance.
• Any combination of education, experience, and training that provides the required knowledge, skills, and abilities.
• Must provide evidence of eligibility to work in the United States.
• Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
• Must submit to and obtain negative results on required drug and/or alcohol testing.
• Ability to obtain and maintain a County of Riverside Food Handlers Card within seven days of hire.
• Ability to obtain and maintain TIPS certification.
• Must be Responsible Beverage Service (RBS) certified or able to obtain certification within 60 days of hire.

Nice To Haves

• High school diploma or equivalent.

Responsibilities

• Provide friendly and efficient service; take beverage orders and deliver them promptly to guests in the assigned area.
• Welcome and greet guests, communicate positively, and make guests feel comfortable and personally attended to.
• Recommend and upsell beverage items using suggestive-selling techniques.
• Answer guest questions about food, beverages, and casino functions and services.
• Garnish cocktails and know the brands, prices, and availability of items.
• Clean and stock the service area and notify bar porters when supplies are low.
• Monitor alcohol consumption in accordance with TIPs guidelines and verify identification for guests who appear under age 35.
• Maintain the cleanliness and sanitation of the work area in accordance with Soboba Casino standards and Health Department regulations.
• Assist fellow servers as needed and thank guests for visiting and invite them to return.
• Use the POS system to process cash and credit-card transactions, maintain a self-bank or casino bank, and enter drink orders accurately.
• Learn and use the DOT system to take drink orders remotely and deliver them to guests at casino-floor machines.
• Fill in as needed to support smooth restaurant operations, as directed by the restaurant manager or immediate supervisor.
• Maintain a regular, reliable, and predictable work schedule and consistent attendance.
• Maintain a clean uniform and personal appearance, and multitask effectively.
• Complete daily checklists and obtain sign-off from a Lead Beverage Server or Beverage Supervisor; perform opening and closing duties in service areas.
• Serve food when needed and assist in food outlets from time to time.
• Maintain food standards when working in beverage areas that serve food.
• Perform special projects and other duties as requested.

Benefits

• 401(k) plan
• Employer-paid basic life insurance, with the option to purchase supplemental life insurance
• Medical coverage available to employees at a significantly reduced cost
• Dental and vision coverage paid for the employee
• Employee Assistance Program
• Wellness Program, including an annual health fair, wellness education, and incentive programs
• Paid time off
• Quarterly and annual Reward and Recognition Program
• Team member incentives
• Discounted team member meals

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed