Beverage Server

Cowlitz Indian Tribe • Ridgefield, WA

1d • Onsite

About The Position

The Beverage Server provides guest service on the gaming floor by taking drink orders, serving alcoholic and non-alcoholic beverages, and collecting payment in accordance with departmental procedures. The role may serve guests on the casino floor, in cocktail lounges, and in other areas as needed. The successful candidate is expected to support ilani’s organizational culture and Core Values, demonstrate welcoming and respectful behaviors, and follow applicable liquor laws and company health and safety measures.

This is a standing position involving bending and lifting, and the duties must be performed effectively during an 8-hour shift. The employee must be willing to work in a smoking environment and be available for any shift, especially nights and weekends.

Requirements

• High School Diploma, GED, Recognized Equivalent of a High School Diploma (RED), or Foreign High School Diploma (FHD).
• Excellent interpersonal skills and the ability to foster a supportive and enabling team environment.
• One year of experience serving in a high-volume food and beverage setting.
• At least 21 years of age.
• Dependable, flexible, and available to work any shift, especially nights and weekends.
• Able to perform standing work involving bending and lifting effectively for an 8-hour shift.
• Willingness to work in a smoking environment.
• Willingness to adhere to company health and safety measures.

Responsibilities

• Promote superior guest service.
• Maintain and perpetuate a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.
• Demonstrate collaborative, relationship-building, welcoming, and mutually respectful behaviors.
• Serve alcoholic and other beverages to guests on the casino floor, in cocktail lounges, and in other areas as needed.
• Use the point-of-sale terminal and complete other cashiering functions.
• Apply knowledge of state liquor laws, including proper identification procedures, monitoring intoxication levels, intervention strategies, refusal of service, and shutoff procedures.
• Handle all payment methods.
• Maintain confidentiality of sensitive information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED