Beverage Server
About The Position
The Beverage Server serves alcoholic and non-alcoholic beverages and food, accepts payments and makes change, stocks supplies, and cleans while providing excellent guest service. The position also assists the Bartender as needed. It promotes the lounge menu, answers guest questions, and makes suggestions about drink service. The role supports a clean, safe, and presentable lounge and casino floor, and contributes to a fun atmosphere and a professional, respectful environment. Team Members are expected to follow safety guidelines and department policies, report potential hazards, and maintain consistent, regular attendance. This position has no supervisory responsibilities and reports to the F&B Supervisor.
Requirements
- High school diploma or GED.
- Three months of related experience and/or training.
- Must be at least 21 years of age.
- Maintain a valid and active Blue Lake Tribal Gaming Commission License while employed.
- Complete Responsible Beverage Service (RBS) training within two months of employment and maintain a valid certificate while employed.
- Have a valid food handlers’ certification.
- Ability to effectively present information and respond to questions from managers, clients, customers, and the general public.
- Ability to perform basic arithmetic using whole numbers, common fractions, and decimals.
- Ability to understand and carry out written, oral, or diagrammed instructions and address problems involving several concrete variables in standardized situations.
- Ability to meet the position’s stated physical demands, with reasonable accommodation where applicable.
Responsibilities
- Serve alcoholic and non-alcoholic beverages quickly, responsibly, and professionally.
- Maintain stock supplies and keep soda and coffee stations full and clean.
- Pick up glasses and trash from slot machines and push in chairs to keep the casino floor clean and organized.
- Help keep the lounge clean, sanitized, and presentable; maintain cleanliness on the casino floor and in the lounge.
- Provide quality customer service and promote the lounge menu.
- Present menus, answer questions, and make drink-service suggestions.
- Write down or memorize orders, relay orders to the bar or kitchen via POS, and serve drinks from service bars.
- Verify garnishes are applied to non-alcoholic beverages before serving.
- Total bills, accept payments, and provide correct change.
- Accurately count and reconcile revenue.
- Routinely clear and reset counters and tables.
- Assist bartenders as needed.
- Assist Security with nightly drink-pickup tasks.
- Wear black non-slip boots.
- Support a fun atmosphere for casino guests and encourage mutual respect, dignity, and integrity among Team Members.
- Follow established safety guidelines, identify and report potential hazards, enforce applicable performance standards and policies, and maintain regular attendance.
- Perform other duties as assigned by management.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
