Beverage Server

Churchill Downs Incorporated•Dumfries, VA

2d•Onsite

About The Position

The Beverage Server provides friendly, prompt, and courteous beverage service to casino patrons in accordance with established policies and procedures. The role includes serving alcoholic and non-alcoholic beverages, collecting payment, maintaining knowledge of available drinks and prices, and keeping assigned service areas clean and attended throughout the shift. The Beverage Server also performs other duties as assigned to support the efficient operation of the department. Team members are expected to comply with applicable laws and regulations, attend required company training, obtain and retain required licenses, help prevent minors from gambling or consuming alcohol, understand relevant departmental policies and the property's problem-gaming programs, and report known wrongdoing. The work involves circulating through assigned casino areas, including smoking areas, in an environment where noise is usually moderate to loud.

Requirements

High school diploma or GED equivalent.
Must be at least 21 years of age; the posting also contains an inconsistent reference to eighteen (21).
Ability to stand for longer than 8 hours.
Ability to lift, push, and pull up to 20 pounds; the physical requirements section also states up to 25 pounds.
Obtain and retain required license(s).

Nice To Haves

Casino or hospitality experience.

Responsibilities

Verify guests are of legal age to consume alcohol and follow responsible alcohol service, state, and gaming policies.
Keep the beverage tray properly set up with a cash caddy, change, matches, beverage napkins, paper for orders, and a pen.
Maintain a bank of money to provide customer change.
Order alcoholic beverages from the bartender and pay for the complete order, following the restaurant procedure for drinks rung up on dining checks.
Prepare non-alcoholic drinks or obtain them from the bartender, and ring them up under the proper department category.
Address guests in a cordial and approachable manner.
Check assigned stations throughout the shift, collect trash, empty ashtrays, and ask patrons whether they would like cocktail service.
Take customer requests and offer service to other players, while clearing ashtrays, trash, and empty beer bottles.
Maintain knowledge of alcohol types, beverage items, prices, garnishes, and the cash-and-carry alcohol service method.
Collect payment for each drink or round of drinks when ordered.
Attend required company training and obtain and retain required licenses.
Perform duties in compliance with local laws and regulations and understand laws, policies, and procedures relevant to the department.
Take steps to ensure minors do not gamble, loiter in gambling areas, consume alcoholic beverages, or purchase tobacco.
Know the property's programs for addressing problem gaming and report known acts of wrongdoing.
Perform other duties as assigned.