Beverage Server

Sonesta International Hotels Corporation•New Orleans, LA

About The Position

Sonesta International Hotels is hiring a Beverage Server to provide engaging, attentive beverage service across restaurants, lounges, bars, pool areas, banquets, and event spaces. The role supports a welcoming, energetic guest experience and contributes to smooth Food & Beverage operations in a fast-paced hospitality environment.

Requirements

  • Strong communication, interpersonal, and guest service skills, with a friendly and engaging personality.
  • Ability to multitask and thrive in a fast-paced hospitality environment.
  • Strong attention to cleanliness, organization, presentation, and guest experience standards.
  • Flexible availability, including evenings, weekends, holidays, and event support as needed.
  • Passion for hospitality, teamwork, guest engagement, and creating memorable food and beverage experiences.

Nice To Haves

  • Previous beverage service, restaurant, bar, hospitality, hotel, banquet, or customer service experience.
  • Knowledge of beverage service, cocktails, wine, beer, spirits, and responsible alcohol service practices.
  • Experience using POS systems and accurately handling cash transactions.
  • Food Handler Certification, TIPS Certification, or alcohol service certification where required.

Responsibilities

  • Provide friendly, professional, and attentive beverage service in restaurants, bars, lounges, pool areas, banquets, and at events.
  • Accurately take beverage orders and efficiently serve alcoholic and non-alcoholic beverages while meeting presentation and service standards.
  • Maintain knowledge of cocktails, beer, wine, spirits, specialty beverages, and menu offerings to make recommendations.
  • Monitor guest satisfaction and respond promptly and professionally to requests or concerns.
  • Process orders, payments, and transactions accurately using POS systems and cash-handling procedures.
  • Maintain cleanliness and organization of beverage stations, service areas, bars, and guest-facing spaces.
  • Support opening and closing duties, restocking, side work, inventory support, and operational setup.
  • Follow responsible alcohol service standards, food safety regulations, sanitation procedures, and hotel policies.
  • Coordinate with Bartenders, Servers, Culinary teams, Banquets, and Food & Beverage leadership to support daily operations.
  • Assist with banquet functions, special events, pool service, and high-volume operations as needed.
  • Help create a welcoming, energetic, guest-focused atmosphere aligned with Sonesta’s People People culture.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision insurance
  • Health Savings Account (HSA) with company match
  • 401(k) retirement plan with company match
  • Paid vacation and sick time
  • Paid parental leave
  • Company-paid life insurance
  • Company-paid short-term and long-term disability
  • Hospital indemnity, critical illness, and accident insurance
  • Educational assistance
  • Sonesta hotel discounts
  • Additional perks and employee discounts
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