BEVERAGE SERVER-SWING SHIFT

CASINO VICKSBURG LLC•Robinsonville, MS

About The Position

The Beverage Server Swing Shift plays a crucial role in delivering exceptional customer service in a fast-paced environment. This position serves a variety of beverages to guests and helps ensure their experience is enjoyable and memorable. The ideal candidate can multitask, manage orders efficiently, and maintain a clean, organized workspace. The Beverage Server also engages with customers by providing recommendations and addressing inquiries. The role contributes to guest satisfaction and the establishment’s reputation.

Requirements

  • Must be at least 21 years of age.
  • Ability to work flexible hours, including evenings and weekends.
  • Strong communication skills for engaging with guests and providing excellent service.
  • Ability to multitask and manage multiple orders and customer requests simultaneously.
  • Attention to detail when processing orders and ensuring beverage quality.
  • Customer service skills to create a welcoming atmosphere and address guest concerns.
  • Knowledge of beverage preparation techniques to make recommendations and provide a memorable experience.

Nice To Haves

  • Previous experience in a customer service or food and beverage role.
  • Knowledge of beverage preparation and mixology.
  • Experience with point-of-sale (POS) systems.
  • Certification in responsible beverage service.

Responsibilities

  • Greet and welcome guests in a friendly and professional manner.
  • Take beverage orders accurately and efficiently, ensuring timely service.
  • Prepare and serve a variety of beverages, including alcoholic and non-alcoholic options.
  • Maintain cleanliness and organization of the bar area and serving stations.
  • Handle cash and credit transactions, ensuring accurate billing and payment processing.
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