Beverage Server

PENN Entertainment•Vicksburg, MS

About The Position

Provides prompt, courteous beverage refreshment service to casino guests. Maintains accountability for cash receipts, complimentary charges, drink tokens, room charges, and issue banks, and upholds the integrity of financial controls and responsibilities. Keeps informed about changing promotional beverages, events, and services. Interacts with guests and co-workers in a helpful, positive, professional, and friendly manner. Serves tables in order of arrival, except in common-sense situations or as directed by a supervisor, and performs additional assigned side work. Maintains strict confidentiality in company matters.

Requirements

  • Previous beverage experience is required.
  • Must be able to carry and serve a beverage tray weighing 15 pounds, with the required mobility and dexterity.
  • Must be able to handle a flexible work schedule, including nights, weekends, and holidays.
  • Excellent customer service and communication skills are required.
  • Cash handling experience is required.

Nice To Haves

  • High school diploma or equivalent preferred.
  • One year of cocktail experience in a fast-paced environment preferred.

Responsibilities

  • Provide prompt, courteous beverage service to casino guests.
  • Maintain accountability for cash receipts, complimentary charges, drink tokens, room charges, and issue banks.
  • Maintain the integrity of financial controls and responsibilities.
  • Stay informed about changing promotional beverages, events, and services.
  • Interact with guests and co-workers in a helpful, positive, professional, and friendly manner.
  • Serve tables in order of arrival, with exceptions for common-sense situations or supervisor direction.
  • Perform additional side work as assigned.
  • Maintain strict confidentiality in company matters.

Benefits

  • Wellness programs supporting financial, physical, and mental well-being.
  • Day-one medical coverage may be available, depending on position.
  • 401(k) matching may be available, depending on position.
  • Annual performance bonus may be available, depending on position.
  • Paid time off, earned according to local policy and increasing with length of employment.
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