BEVERAGE SERVER

Century Casinos Inc•Cape Girardeau, MO

13d•Onsite

About The Position

The Beverage Server provides superior service to internal and external guests by serving guests in a designated outlet according to that outlet’s service specifications, with the goal of delivering an outstanding dining experience. The role involves interacting courteously with guests and employees, taking and accurately entering orders, preparing drinks, and maintaining a clean, orderly, and properly stocked work area. The server must follow applicable alcohol laws and company policies, help ensure guest and employee safety, and complete assigned side duties and other reasonable duties. The position requires working effectively in a fast-paced casino environment that may include smoking, bright or flashing lights, crowds, and above-average noise. The employee must be able to carry and balance a tray weighing up to 25 pounds, lift up to 40 pounds, and push or pull up to 100 pounds. A flexible schedule may be required, including nights, weekends, and holidays, and shifts may change according to business needs.

Requirements

Cash handling experience.
Knowledge of alcohol laws.
Ability to obtain and maintain a valid Level 2 Missouri Gaming license.
Ability to receive and maintain all required certifications relating to the position.
Must complete all required company training.
Ability to work a flexible schedule, including nights, weekends, and holidays, with shifts subject to change based on business needs.
Ability to work in a fast-paced environment.
Ability to carry and balance a tray weighing up to 25 pounds, lift up to 40 pounds, and push or pull up to 100 pounds.
Ability to establish rapport with team members throughout the casino.
Ability to become familiar with cocktails and prices to support accurate ordering and timely delivery of beverage orders.
Ability to work in a smoking environment and in a gaming environment with bright or flashing lights, crowds, and above-average noise levels.

Nice To Haves

High school diploma or GED equivalent preferred.

Responsibilities

Interact positively with guests and employees, demonstrate resiliency with difficult guests, and work courteously with fellow employees.
Set up and break down the work area completely, accurately, and in a timely manner.
Take orders, prepare drinks correctly, and return drinks to guests in a timely manner.
Complete side duties assigned by the outlet manager or supervisor.
Enter orders accurately into the POS system.
Keep the work area clean and orderly.
Assist with stocking bar and beverage station items, filling ice bins, emptying garbage, mopping floors, and keeping all areas clean.
Help ensure the safety and security of guests and employees.
Serve alcohol in accordance with current state laws and company policies.
Complete other duties as assigned.