Beverage Equipment Service Tech

LIQUISERVE, LLC•Tucson , AZ

9d•$23 - $27

About The Position

LiquiServe, a regional institutional and foodservice equipment service provider operating across Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, the Pacific Northwest, and West Texas, is seeking experienced technicians for immediate openings in all territories. The role provides reactive service, preventive maintenance, installation, and removal of countertop beverage equipment for major corporate accounts. Technicians work remotely while processing service calls through LiquiServe’s dispatch software and maintain organized paperwork for weekly delivery to the corporate office in New Mexico. The position requires lifting up to 50 pounds, working required overtime, and participating in a rotating territory on-call schedule that includes after-hours and weekends. Technicians carry company-issued communication devices, facilitate delivery of repair parts and customer equipment, maintain inventory, and handle equipment pickup and return. They provide customer training and superior customer service, developing positive relationships and collaborating with customers on plans and solutions. LiquiServe provides a service van, cell phone, manuals, training, and required parts.

Requirements

Clean DMV driving record.
Able to lift 50 pounds.
Willingness to work required overtime and participate in a rotating on-call schedule, including after-hours and weekends.
Knowledge of basic electricity, including amperage, voltage, and current; basic heating and refrigeration; and water quality and filtration principles. The posting says this knowledge is preferred but not required, and training will be provided.
Subject to pre-employment drug screening and random drug tests.

Nice To Haves

Experience servicing and installing espresso, drip coffee, liquid coffee, juice, fountain, and/or water filtration equipment in foodservice and convenience-store environments.

Responsibilities

Troubleshoot and diagnose beverage equipment issues, replace parts as needed, resolve problems, and provide on-site customer training.
Perform preventive maintenance.
Install and remove countertop beverage equipment for major corporate accounts.
Work required overtime and participate in a rotating on-call schedule for the territory.
Process service call information remotely using LiquiServe’s Alert dispatch software.
Process, organize, and maintain clean, accurate paperwork and deliver it to the corporate office in New Mexico weekly using company-provided postage-paid mailers.
Carry company-issued communication devices and report problems with those devices.
Facilitate delivery of repair parts and customer equipment, maintain inventory, and execute equipment pickup and return.
Provide superior customer service by focusing on customer needs, sustaining positive customer relationships, and collaborating with customers on plans and solutions.