Beverage Equipment Service Tech

LIQUISERVE, LLC • Albuquerque, NM

10d • $23 - $27

About The Position

LiquiServe, a regional institutional and foodservice equipment service provider operating across Montana, Wyoming, the Western Dakotas, Colorado, New Mexico, the Pacific Northwest, and West Texas, is hiring experienced technicians for immediate openings in all territories. The role services, maintains, installs, and removes countertop beverage equipment for major corporate accounts. Technicians work remotely to process service-call information and paperwork, while also traveling to customer sites and handling parts and equipment deliveries. The role includes required overtime and a rotating week of on-call coverage in the technician’s territory. LiquiServe provides training and the equipment and supplies needed for the role.

Requirements

• Clean DMV driving record.
• Able to lift 50 pounds.
• Willingness to work required overtime and participate in a rotating on-call week, including after-hours and weekend coverage.
• Ability to work remotely in a telecommuting environment and process service-call information using dispatch software.
• Ability to organize and maintain accurate paperwork and submit it weekly.
• Basic knowledge of electricity, including amperage, voltage, and current; basic heating and refrigeration; and water quality and filtration principles. The employer states it will train.
• Candidates are subject to a pre-employment drug screen and random drug tests.

Nice To Haves

• Experience servicing and installing espresso, drip coffee, liquid coffee, juice, fountain, and/or water filtration equipment in food-service and convenience-store environments.
• Knowledge of basic electricity, heating and refrigeration, water quality, and filtration principles; preferred but not required.

Responsibilities

• Troubleshoot and diagnose equipment problems, replace parts as needed, resolve service issues, and provide on-site customer training.
• Perform preventive maintenance.
• Install and remove countertop beverage equipment for major corporate accounts.
• Process service-call information remotely using LiquiServe’s Alert dispatch software.
• Organize and maintain accurate paperwork and deliver it to the corporate office in New Mexico weekly using provided prepaid mailers.
• Carry company-issued communication devices and report problems with those devices.
• Facilitate delivery of repair parts and customer equipment, maintain inventory, and handle equipment pickup and return.
• Provide superior customer service by focusing on customer needs, developing and sustaining positive customer relationships, and collaborating with customers on plans and solutions.
• Work required overtime and participate in a rotating on-call week in the assigned territory.

Benefits

• Health benefits
• Dental benefits
• Paid time off
• 401(k) retirement plan
• Sick leave
• Vacation leave
• After-hours and on-call time compensated at time and a half
• Company-provided service van, cell phone, service manuals, training, and parts as required

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed