Benefits Specialist (Work From Home)

Spade Recruiting • Juneau, AK

7d • Remote

About The Position

We are currently expanding our team and looking for motivated, service-focused individuals to join us in a remote sales and client support role. This opportunity is ideal for someone who enjoys working with people, communicates well, and is interested in building a long-term career with growth potential. Our team works with members of established organizations, unions, and associations who have requested information about available benefit programs. There is no door-to-door work or cold calling. You’ll be helping individuals and families understand their options, answer their questions, and guide them through a simple virtual process. As a representative, you will connect with clients by phone and video, schedule appointments, present benefit information, and help complete basic applications and documentation. You’ll also be responsible for follow-up, maintaining accurate records, and providing a professional client experience from start to finish. Full training is provided, so previous insurance experience is not required. We are looking for individuals who are coachable, dependable, and ready to learn.

Requirements

• Strong communication skills
• Good time management and organization
• Basic computer skills
• High school diploma or equivalent required
• Positive attitude and willingness to learn

Nice To Haves

• Customer service, retail, or sales experience is helpful but not required

Responsibilities

• Handle inbound and outbound client communication
• Schedule and confirm virtual appointments
• Present benefit options to members who have requested information
• Answer questions and provide clear, professional guidance
• Assist with digital applications and required documentation
• Maintain accurate client records
• Provide strong follow-up and ongoing support
• Participate in training, team meetings, and leadership development

Benefits

• Weekly pay with performance-based bonuses
• First-year earning potential based on effort and performance
• Long-term career advancement opportunities
• Flexible work schedule
• Remote work-from-home option
• Residual income potential
• Health benefit options
• Hands-on training and mentorship
• Supportive team environment
• Opportunities for leadership growth
• Company incentive trips and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED