Benefits Coordinator/Administrator

RingCentral•Belmont, CA

4d•$75,000 - $95,000•Onsite

About The Position

RingCentral is seeking a proactive, detail-oriented Benefits Coordinator/Administrator for a 3-to-6-month temporary, full-time contract supporting the day-to-day administration of U.S. and international benefits programs. The role provides frontline support for employee inquiries, coordinates with vendors, assists with leave-of-absence tracking, and helps maintain operational accuracy across enrollments, billing, and compliance. It suits an organized HR professional who works well in a fast-paced environment and is committed to a strong employee support experience.

Requirements

2–4 years of hands-on U.S. benefits administration or HR coordination experience, preferably in a fast-paced or tech-forward organization.
Experience working directly in HRIS platforms; Workday experience is strongly preferred.
Working familiarity with FMLA/CFRA, ADA, COBRA, HIPAA, ACA, and ERISA.
Experience supporting Open Enrollment logistics, user acceptance testing, or system cutovers.
Strong proficiency with Google Workspace or Microsoft Office, especially spreadsheet functions such as VLOOKUPs, basic formulas, and pivot tables.
Exceptional written and interpersonal communication skills and a strong employee-first, customer-service orientation.
Strong organization, discretion with confidential PHI/HR data, and ability to begin work quickly in a time-bound temporary assignment.

Nice To Haves

Exposure to global benefits administration or international broker coordination.
Relevant HR certification, such as aPHR, PHR, or CEBS coursework.

Responsibilities

Serve as the primary contact for day-to-day U.S. and global benefits questions, providing timely, empathetic guidance through the ticketing system or inbox.
Review and approve employee benefit elections and qualifying life events in Workday, checking eligibility and plan rules.
Coordinate leaves of absence and workplace accommodation requests with third-party administrators, People partners, and payroll.
Assist with monthly billing reconciliation, audit carrier enrollment files, and compare payroll deductions to identify and resolve discrepancies.
Coordinate with benefit carriers, third-party administrators, and payroll teams on enrollment file feeds, claims escalations, and premium deduction corrections.
Support annual Open Enrollment and special projects through administrative coordination, draft communication reviews, user acceptance testing, and configuration audits.
Gather documentation and run audit reports for compliance obligations, including ACA/1095-C tracking, Form 5500 data preparation, ERISA, and COBRA notices.
Support benefits education campaigns, new-hire orientation materials, and employee wellness initiatives.