Benefits Administrator

North American Family Institute, Inc. • Stoneham, MA

11d • $60,000 - $70,000 • Hybrid

About The Position

The North American Family Institute (NAFI), a community-based nonprofit, is seeking a Benefits Administrator to facilitate end-to-end administration of a robust benefits program serving more than 1,600 employees. Based in NAFI’s Stoneham, Massachusetts office, the position follows a hybrid Monday–Friday schedule. The administrator supports day-to-day benefits operations, annual plan renewal, compliance, open enrollment, and accurate maintenance of benefit information.

Requirements

• Bachelor’s degree or equivalent experience.
• At least 3 years of related Human Resources benefits experience.

Nice To Haves

• Experience with the Dayforce HCM platform.
• Benefits administration experience, including health and welfare plans, retirement plans, COBRA, and leave-related benefit continuation requirements.
• Experience in a nonprofit or human services environment.
• Professional certification such as PHR or SHRM-CP.

Responsibilities

• Administer employee benefit programs on a day-to-day basis.
• Support annual plan renewal, including self-funded health plan operations, stop-loss insurance, and vendor management.
• Ensure compliance with applicable federal and state regulations, including COBRA, ACA, HIPAA, ERISA, Section 125 cafeteria plans, and Medicare Part D reporting.
• Assist with annual open enrollment, including building the HRIS portal, supporting Agency HR teams, coordinating employee communications and education sessions, and auditing enrollment data for accuracy.
• Administer bi-weekly and monthly benefits processes.
• Maintain accurate and up-to-date benefit information, protect confidentiality, and assist with compliance requirements.

Benefits

• Medical, dental, and vision insurance with multiple plan options.
• 403(b) retirement plan with potential employer match.
• Three weeks of paid vacation, 11 paid holidays, and paid sick leave.
• Company-paid life and long-term disability insurance.
• Tuition reimbursement up to $2,500 per year.
• Flexible Spending Accounts (FSA).
• Employee Assistance Programs (EAPs).
• Voluntary benefits, including pet insurance, home and auto coverage, and a legal plan.
• Employee referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level